For our customers
Tarmac Trading Limited - Terms and Conditions of sale (pdf,171kb)
Tarmac Cement & Lime Limited - Terms and Conditions of sale (pdf,152kb)
Tarmac Building Products - Terms and Conditions of sale (pdf,153kb)
For our suppliers
Tarmac - Supplier Terms and Conditions (pdf,1.38mb)
Tarmac Building Products (TBP Only Contracts signed pre Nov 2015) - Supplier Terms and Conditions (pdf,1.04mb)
Tarmac - Supplier Code of Conduct - Adopted from CRH (pdf, 371kb)
ALTERNATIVE DISPUTE RESOLUTION or ‘ADR’
ADR is a process where an independent and impartial third party considers the evidence in a dispute and either makes a decision to settle the dispute, offers a view on a possible resolution or otherwise helps the parties to come to an agreement. It is an alternative to pursuing a case through the courts.
A full list of UK approved ADR providers and more information on ADR can be found at: www.tradingstandards.uk/advice/ADRApprovedBodies.cfm
At present we do not subscribe to ADR using such ADR providers because our aim is to resolve any complaint efficiently and professionally through our own Customer Services team.
Also, with effect from 15 February 2016, the European Commission has established its own online dispute resolution (ODR) platform which can be accessed at: http://ec.europa.eu/odr
Should you have any queries in relation to this, please email firstname.lastname@example.org